Healthcare data is some of the most sensitive data in existence, but a major hack has just affected up to 15 billion records.

Change Healthcare, who provide revenue and payment services for healthcare providers and patients, has announced that its systems have been compromised by threat actors. With Change Healthcare processing around 15 billion transactions a year, this represents a major attack. And the impact has already been felt. Healthcare providers have been struggling to charge for their services, while patients have been struggling to get their prescriptions issued. It’s a nightmare scenario for all involved and underlines the effect malware can have.

How Did Change Healthcare Get Hacked?

The precise details of how Change Healthcare was hacked has not, as yet, been revealed. However, we do know it was carried out by a ransomware group which goes by the names of ALPHV or BlackCat. Naturally, their trademark attack style involves ransomware, and it’s most likely that this was utilized in the Change Healthcare attack. With ransomware typically encrypting data, this is highly damaging for any service handling healthcare data. By encrypting patient records, the hackers would be severing a crucial flow of information.

The attack came on the 21st February 2024, and Change Healthcare took down their systems on the same day. A week later, BlackCat announced they had been behind the attack. Details of a $22 million payment to the ransomware groups have also been revealed, although Change Healthcare are yet to confirm this was made by themselves. Prescription claim submissions and payment systems have recently been reinstated by Change Healthcare, but full access to their systems is unlikely to be restored until mid-March.

Who is BlackCat?

BlackCat has been active online since 2021 and, since then, has launched a series of audacious attacks. The group was linked to the Colonial Pipeline ransomware attack in 2021, and it also took responsibility for the MGM Casino attack in 2023. Headlines such as these didn’t go unnoticed, and in December 2023, the US Department of Justice set about disrupting BlackCat’s activities. Clearly, though, the resulting Change Healthcare attack has demonstrated how BlackCat was unharmed by this resistance.

Staying Safe from Ransomware

The threat of ransomware is well known, but the Change Healthcare attack is a big deal and acts as an important reminder to stay vigilant. With this in mind, we’re going to show you the best ways to stay safe from ransomware:

  • Regular software updates: ransomware often takes control of IT infrastructures due to software vulnerabilities. Accordingly, you need to make sure automatic updates are activated on your operating system. This ensures your software is updated as soon as an update is available, preventing you from running a network with open doors for threat actors.
  • Employee training: your employees are one of your most powerful forms of defense against ransomware threats. Therefore, regular training on cybersecurity threats such as identifying phishing emails, malicious websites, and understanding how to report cybersecurity incidents is vital. With this in place, you can rest assured your network is as secure as possible.
  • Regular, isolated backups: you need to regularly back up critical data and ensure that backups are stored in a secure, isolated location. Automated backup solutions can help ensure consistency and reliability in the event of your data being encrypted by ransomware.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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Threat actors have compromised 70,000 previously legitimate websites and created a powerful network capable of distributing malware.

Named VexTrio, this network of compromised websites appears to have started in 2017, but it’s only more recently that details around its activity have emerged. As well as distributing malware, the VexTrio network also utilizes phishing pages, and allows the VexTrio hackers to harvest login credentials. The campaign is a significant one, and one which is powerful enough to cause harm to anyone who gets caught up in its operations. Therefore, it’s time to take a look at the VexTrio campaign to see what we can learn.

Understanding the VexTrio Network

The VexTrio campaign relies on a malicious traffic distribution system (TDS) to lead unsuspecting internet users to compromised websites. A TDS is, in simple terms, a web application used to analyze and filter incoming traffic and, following the analysis, redirect it to a specific page. Typically, the activities of a TDS are facilitated by malvertising activities or malicious websites. VexTrio favors using malicious websites.

Working with a number of affiliates, many of whom offer access to hijacked websites, VexTrio has managed to amass a sizeable network over the last seven years. And VexTrio are very much the middle-man in the operation. For a fee, VexTrio will feed incoming traffic through their TDS and forward innocent victims towards the websites they’re mostly likely to be interested in. It’s very similar to legitimate advertising networks, but with a vicious sting in its tale.

The malicious websites which comprise the VexTrio network contain a wide range of threats. For example, one of the affiliates, known as ClearFake, tricks users into downloading what is claimed to be a browser update, but is little more than malware. SocGholish, another well-known malware threat, is part of the VexTrio network and uses it to push unauthorized access to corporate websites.

Don’t Fall Victim to VexTrio

The threat of VexTrio is a substantial one, and organizations need to be aware of the damage it can cause. Luckily, you can protect yourself and your IT systems by implementing the following best practices:

For more ways to secure and optimize your business technology, contact your local IT professionals.

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Russian hackers are using a fake PDF decryption tool to trick innocent PC users into downloading Spica, a new strain of malware.

Discovered by Google’s Threat Analysis Group (TAG), Spica is a backdoor malware which has not been identified previously. It’s believed that the malware is the result of ColdRiver, a Russian hacking team with a proven track record in deploying malware. The attack, as with so many contemporary threats, is delivered by email and relies on malicious PDF files. Now, with close to 350 billion emails sent per day in 2023, it’s clear that email is hugely popular. And it’s estimated there are 2.5 trillion PDF files currently in circulation. Therefore, the chances of your business running into a similar attack is high.

The Threat of Spica

The Spica attack begins when the threat actors send a series of PDF files to their targets. Using phishing email techniques, they attempt to trick the targets into believing that these have been sent by legitimate contacts. These files appear encrypted and, if the target bites, they will email back to say they can’t open the files. This is where the threat actors are able to launch their payload.

By sending a malicious link back to the target, the threat actors can trick them into downloading what they claim is a decryption tool. However, this executable tool – going under the name of Proton-decryptor.exe – is far from helpful. Instead, it will provide backdoor access to the target’s PC. With this access in place, the malware can communicate with a control-and-command server to receive further instructions.

And Spica comes loaded with a wide range of weaponry. As well as being capable of launching internal shell commands on the infected PC, it’s also programmed to steal browser cookies, send and receive files, and create a persistent presence on the machine. Google believes that there are multiple variants of Spica, and the current targets of the malware seem to be high ranking officials in non-governmental organizations and former members of NATO governments.

Shielding Yourself from the Threat of Spica

While your organization may not be listed high on ColdRiver’s target list, the attack methods are familiar and could easily be launched against you at some point in the future. Therefore, it’s in your best interests to integrate the following advice into your cybersecurity measures:

  • Check for spelling/grammar errors: phishing emails are prone to poor grammar and spelling, especially when they originate from non-English speakers. Accordingly, poorly composed emails should be scrutinized closely. Also, watch out for generic and unusual greetings such as “Dear customer” as these may indicate that the email is part of a mass-campaign against unknown targets.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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A new threat actor has spent the last few months ramping up attacks involving the DarkGate and NetSupport malware, and this is set to increase further. 

The name of this new threat actor is BattleRoyal, and between September and November 2023, they launched numerous attacks. These attacks featured the DarkGate and NetSupport malware, both powerful strains of malware. DarkGate employs multiple malicious activities such as keylogging, data theft, and cryptocurrency mining. Meanwhile, NetSupport – which is a legitimate application – is being exploited and repurposed as a remote access trojan, which gives threat actors unauthorized access to IT systems. 

DarkGate and NetSupport both have the potential to cause great damage to your IT infrastructure and the security of your data. This means you need to know how to identify and deal with them. 

BattleRoyal’s Malware Campaign 

BattleRoyal appears to have launched its first wave of attacks in September 2023. This campaign involved email techniques to unleash the DarkGate malware on unsuspecting victims. At least 20 instances of this attack have been recorded, but it’s highly likely that more users were infected. Perhaps due to the noise that DarkGate was creating, BattleRoyal quickly switched its choice of weaponry to NetSupport in November. As well as using email campaigns to spread NetSupport, BattleRoyal also employed malicious websites and fake updates to infect PC users. 

DarkGate is also notable for taking advantage of a vulnerability located in Windows SmartScreen. The main objective of SmartScreen is to protect users from accessing malicious websites. However, BattleRoyal were able to work around this by using a special URL which, due to the vulnerability in SmartScreen, gave users access to a malicious website. Clearly a sophisticated threat actor, BattleRoyal had discovered this vulnerability – logged as CVE-2023-36025 – long before Microsoft acknowledged its existence. 

How to Stay Safe from BattleRoyal 

Microsoft has since launched a security patch to combat the CVE-2023-36025 vulnerability, and installing this remains the surest way to combat the activity of DarkGate. However, given that BattleRoyal has used a multi-pronged attack, with NetSupport being used to download further malware, you can’t rely on patches alone. Vigilance, as ever, is vital. Therefore, you need to practice these best security tips to prevent any infections: 

  • Beware of phishing emails: one of the most popular ways to breach the defenses of IT infrastructures involves phishing emails. Not only can these emails be used to steal confidential information through social engineering techniques, but they can also be used to direct recipients towards malicious websites and files. Therefore, it’s important that everyone in your organization can identify phishing emails
     
  • Always install updates: although BattleRoyal was able to identify the SmartScreen vulnerability before the availability of a patch, this doesn’t mean you should minimize the importance of updates. All updates should be installed as soon as they’re available, activating automatic updates is the best way to guarantee that your defenses are fully up-to-date. 
     
  • Use security software: reputable security software is one of the simplest, yet most effective ways to protect your IT systems against malware. Capable of identifying and removing malware before it’s activated, anti-malware tools should be an essential part of your IT defenses. As well as carrying out automatic scans of your system, many of these security suites feature screening tools to warn against malicious websites and emails. 

For more ways to secure and optimize your business technology, contact your local IT professionals. 

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A new strain of malware called Agent Raccoon has been discovered, and it appears to have been launched by nation-state threat actors.

A wide range of different organizations – based in sectors such as education, government, non-profit, and telecommunications – have fallen victim to Agent Raccoon. And these organizations aren’t based purely in the US, with attacks also discovered in African and the Middle East. Clearly, Agent Raccoon is an ambitious piece of malware and, given the nation-state approach of the attack, it’s one to be on your guard against.

How Does Agent Raccoon Work?

Although the exact identity of the threat actors behind Agent Raccoon remains unknown, security researchers have been able to detail how the malware works. Disguised as either a Microsoft OneDrive Update or Google Update, Agent Raccoon tricks unwitting victims into downloading an executing it. Once initiated, Agent Raccoon launches its backdoor attack. Using Domain Name Service protocols, Agent Raccoon can communicate directly with the command-and-control server set up by its creators.

Primarily, Agent Raccoon focuses its malicious attention on three main areas:

  • Opening up remote access to the infected PC
  • Incoming and outgoing file transfers
  • Remote command execution

However, Agent Raccoon’s activities do not appear to be set in stone. Researchers have discovered numerous variants of Agent Raccoon, suggesting that the threat actors are regularly updating it.

Can Agent Raccoon Be Stopped?

Agent Raccoon isn’t the most persistent piece of malware to have been developed, but it remains a major problem for those that it infects. As ever, maintaining strict security practices is vital for protecting your IT infrastructure. Accordingly, you need to make sure that all members of your organization are fully versed in the following:

  • Question all emails and links: even if an email appears to have been sent by a trusted source, this can easily be faked. Therefore, all incoming emails should be scrutinized closely. This means hovering your mouse cursor over any links to reveal their true destination, double checking email addresses to confirm they are correct and not a close variation, and contacting the sender of emails to double check they are genuine.
  • Only accept updates from genuine sources: software updates are an important aspect of PC security but should only even be downloaded directly from the developer. Online adverts and emails suggesting that you download these from alternative sources should never be trusted. Often, the files at the heart of these downloads are nothing but malware. So, stick to legitimate downloads and rest assured that they will be safe.
  • Monitor network traffic: Agent Raccoon communicates with a remote server and also transmits significant amounts of data. This means that you should be monitoring your network activity for any unusual traffic. If, for example, an unknown destination regularly starts connecting with your network, it could be a sign that your network has been compromised. In these situations, connections to this destination should be terminated and fully investigated.

For more ways to secure and optimize your business technology, contact your local IT professionals

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