The Importance of an IT Induction in Business

Best Practices, Employee Training, IT Induction, IT Plan, Ophtek, Training, , ,
30
Jul 2019

Every business is unique. This is especially true when it comes to IT infrastructures. That’s why any new starters in your business need an IT induction.

It would be foolish to assume that a working knowledge of Microsoft Office is enough for a new employee to log on to your network. Each and every computer network differs in untold ways. And this means that new starters need to understand what they’re logging on to. Unfortunately, many organizations fail to grasp this fact. The end result is usually chaos and disruption.

A good IT induction can help your business avoid these setbacks by educating your employees on the best practices for your network. In particular, an IT induction can be used in the following ways:

  • Setting up Accounts: A new employee will need to create user accounts and passwords to access your network. During an induction you can take the employee through the account setup process and demonstrate how to log on correctly. There’s nothing worse for productivity than a locked user account, so it’s crucial that this process is thoroughly explained. And don’t forget to advise employees on the best password practices. 
  • Underline Your Policies: It’s important to set out your IT policies from the very start. For example, access to the internet for personal use may only be acceptable during breaks. And social media access may be completely restricted. Another key point to raise during the induction is your company’s policy on external devices. It’s increasingly popular for employees to bring their own devices to work in order to maximize productivity, but there’s also a major security risk with USB devices. An IT induction allows you to tackle this early on.
  • Educate on Cyber-Security: The threat of malware, ransomware and viruses isn’t unique to your business. However, the importance of good cyber-security needs to be established before a new employee logs on to your network. It may be that they’ve heard it all before, but a quick refresher is never going to harm anyone. Therefore, take the opportunity of an IT induction to go through the most common security threat. And, for extra assurance, invest in a training application which tests new employees’ aptitude with cyber-security. 
  • Highlight the Employee’s Duties: Every employee within your business should be expected to demonstrate a certain level of duty when it comes to your IT infrastructure. It’s vital that they understand what is and isn’t expected. For example, they should be expected to memorize their passwords rather than writing them on post-it notes and attaching them to their screen. However, they should not be expected to fix hardware issues – processes need to be set out on how employees escalate these issues to IT professionals. 

If you can establish a firm induction policy that covers all bases then you’re placing your business in a fantastic position. Not only can it help protect the security of your network, but it also allows you and your employees to get the best out of the network. And this can deliver a very welcome boost to productivity levels throughout your organization.

For more ways to secure and optimize your business technology, contact your local IT professionals.

 

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6 Reasons Why You Should Invest in Cyber Security

Cyber Attack, Cyber Security, Hackers, Hacking, malware, Ophtek, Password Security, PC Security, Secure Website, Security, Security Threats, , , ,
23
Jul 2019

Cyber-attacks are on the rise, so protecting your business has never been more important. But what exactly are the benefits of cyber security?

We all know about the need for firewalls and anti-virus software. They provide us with a layer of defense from the legions of hackers itching to access our data. Those who are new to the world of IT, however, are unlikely to know why they need cyber security. What can it deliver? Well, let’s run through six reasons why you should invest in cyber security:

  1. Protects Your Data: Businesses work with huge amounts of data in the 21st And, whether its employee or customer data, it’s going to be sensitive. This needs to be protected to prevent identity theft or financial damage. A professional approach to cyber security will reduce this threat and protect the integrity of you data. 
  1. Maintains Productivity: While the headlines regarding cyber-attacks always focus on data and costs, they fail to look at the impact on productivity. If, for example, a ransomware attack hits your network then critical files are going to be out of action. This means that your employees will be unable to work. And the impact that this can have on your organization’s productivity can be devastating. 
  1. Financial Damage: Cyber-attacks can hit a company where it hurts: the bank balance. Ransomware demands are, naturally, the most obvious cause of financial distress, but there are others. A drop in productivity can soon lead to a drop in sales which can significantly impact your revenue streams. And there’s also the chance that irreparable damage could be caused to your hardware resulting in the need for new purchases. 
  1. Protects Your Website: One of the cornerstones of a successful marketing strategy in the 21st century is a website. Whether it’s being used to promote your services or sell them it needs to be running 24/7. It’s a crucial communication channel, but it’s also one that’s regularly targeted by hackers. With the correct level of investment in cyber security you can limit the risk of it being compromised. This keeps your website running and ensures that your marketing strategies can run smoothly. 

  1. Keeps Malware Out: Malicious software, better known as malware, is the bane of all security professionals. Capable of causing massive damage to IT infrastructures, malware is a form of hacking which embraces subterfuge and results in untold problems for the victims. It can steal data, it can slow down systems and even set up attacks on other businesses. But if you invest in cyber security then then the chances of malware activating its payload is reduced. 
  1. Provides Customer Confidence: Consumers are wary of data security more than ever in the digital age. Therefore, inspiring trust in your IT systems is essential. If you can demonstrate that you’re working with professionals to protect your customers’ data then you can inspire this trust. Not only will you be able to protect your customer’s data, but you will enhance their loyalty to your brand.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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What Can the Cloud Do for Your Business?

Backup, Backup Strategies, Cloud, Cloud Backup, Cloud Storage, Data Backup, data recovery, Data Storage, Ophtek, , , ,
16
Jul 2019

 

Around 77% of businesses work with cloud computing in at least one respect. Clearly it’s an important tool, but what can the cloud do for your business?

Cloud computing has been steadily transforming the way we work for the last decade. And it’s crucial that your business gets on board. We live in competitive times and even the tiniest of edges can have a significant impact on performance. But what can you use the cloud for? And how can it transform your business? These are good questions and ones that you need to know the answers to.

To help you understand how you can harness the power of the cloud we’re going to demonstrate what it can do.

How Can You Use the Cloud?

Despite the complexities behind the infrastructure, cloud computing is a relatively simple concept. The cloud is a digital infrastructure which is available to multiple users over the internet. It’s your existing physical network, but transcribed into binary code. And, thanks to the possibilities of the internet, it can be connected to from anywhere in the world.

Cloud computing has been a revolution in business computing. It’s a methodology which brings a seemingly endless series of benefits to its users. And who wouldn’t want to sign up to that? But what exactly can the cloud do for you? Let’s take a look:

  • Remote Working: Physical space within organizations is a valuable commodity. However, employees take up a lot of physical space. And this can lead to a lack of space for stock and equipment. But the flexibility offered by the cloud solves this problem. As long as an employee has an internet connection they can connect to your infrastructure from wherever they way. This setup grants you the opportunity to maximize the space you have and offer more flexible working conditions to your employees. 
  • Data Storage: A lot of data is currently stored in the cloud and this amount is set to skyrocket over the next few years. It’s a modern phenomenon of data storage and one that is vastly different to past methods. Previously the norm had been to archive endless optical media and record data to huge hard drives. While this provided an immediate source of data for organizations it was all rather fiddly and bulky. Cloud computing consigns this to the past. And it does this by allowing you to store huge amounts of data in remote data centers which is instantly accessible. 
  • Shared Data: We’ve all experienced the pain of a lengthy download time. But now there’s no need to be frustrated. The cloud has seriously updated data sharing for the 21st Now you can back your data up to hard drives on the cloud and provide instant access to whoever needs it. All you need to do is send them a link and the data will be readily available. And, without having to sit through an agonizingly slow download, the recipient can become more productive. 

For more ways to secure and optimize your business technology, contact your local IT professionals.

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What are the Best Ways to Secure a PC Workstation?

Ophtek, PC Security, PC Tools, Security, Security Threats, , ,
09
Jul 2019

It’s crucial that PC networks are secure and protected. But this doesn’t mean that individual PCs should be neglected when it comes to security.

There are plenty of threats awaiting your employees’ workstations. And these are often threats that are difficult to monitor and identify. Protecting each individual workstation should be a priority. You can achieve this by providing training to your employees. Educating them in the best practices of workstation security allow you to enhance security. And there are measures that you, as an organization, can also take to protect your workstations.

The Best Ways to Secure a PC Workstation

The damage that can be caused from a single PC can have wide reaching implications for your organization. So, protecting these workstations is essential. Make sure you implement the following:

  • Lock Screens: When employees go to lunch they have a tendency to leave their PC unattended. And this is very dangerous. Anyone passing, be they an employee or a visitor, has the opportunity to access the data on that PC. You don’t have to be a security expert to understand how serious a threat this is. However, the threat can be completely nullified by encouraging your employees to lock their screens. In Windows 10 all you have to do is hit the Windows key and the L-key to password protect your screen. 
  • Disable USB Ports: USB ports are a major security risk to workstations as they allow a multitude of devices to connect to your PC. These can be as innocent as a charging device for your phone, but there’s also the potential for malware to be uploaded to the workstation. There’s a myth that gluing up USB ports is a suitable solution, but the truth is that this approach is amateur at best. Instead your IT team needs to be disabling power to these ports to prevent unauthorized devices being connected. 
  • Encrypt Personal Files: Every employee will have unique and sensitive files on their workstations. Giving these files a high level of security should be a priority. And your employees have the opportunity to strengthen this security. All they need to do is encrypt the folders that contain these files. By right clicking the folder in question you can move through Properties and then click the Advanced button to access Advanced Attributes. In here you can select encryption options and set a unique password. 

Final Thoughts 

It’s important that your organization and employees work together to strengthen workstation security. Training should always be a priority. A good training program will deliver skills that are invaluable in protecting workstations. And, by protecting individual workstations, you are significantly reducing the threat of any data breaches.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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What is Hacking?

Hackers, Hacking, Hijacks, Ophtek, Security, Viruses, , , , , ,
02
Jul 2019

We all know that hacking goes on. And it certainly goes on in business. But how much do we know about it? The truth is we don’t know as much as we should.

The general consensus is that most people know what a hacker is and how they go about their business. This is why there are so many anti-hacking products available. However, using these products on their own isn’t enough to guarantee safety. In fact there is no guarantee. But you can enhance your protection significantly with an understanding of the basics of hacking. It’s important to know what a hacker is attempting to do. With this in mind you have a much better chance of preventing or resolving the hack.

What is Hacking?

Hacking causes chaos. Lots of chaos. And that’s not an understatement. But what exactly is it? It can be many things, but the basic core of hacking is to compromise devices. These can include PCs, networks and smart devices. Regardless of the device a hacker wants to gain unauthorized access to it. Sometimes this access can be used to steal data and sometimes it can be to cause sabotage. There are a wide range of techniques involved and we’ll take a look at them later.

Who are the Hackers?

The traditional image of a hacker that most people have in their minds isn’t entirely accurate. The pimply nosed, teenage hacker of cartoons may well exist in one form or another, but they’re not the only hacker out there. Due to the financial gain on offer from hacking, a number of criminal gangs are now developing sophisticated hacking methods to earn a nice income. And then there are the political gains that can be provided by hacking. There are a wide range of hackers out there, but identifying them is very difficult as they’re notoriously good at covering their tracks.

What Type of Hacks Are There?

The complexities of IT software and hardware mean that there is the potential for a variety of hacking techniques. Some of the most common methods are:

  • Ransomware: This is every organization’s worst nightmare. A relatively new form of malware, ransomware is spread through malicious emails that encourage recipients to click a link. If these links are clicked then a series of processes are executed that leave the victim’s hard drive encrypted. And the only way to decrypt the files is by paying a cryptocurrency ransom. 

For more ways to secure and optimize your business technology, contact your local IT professionals.

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